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Terms &  Conditions

Last updated: November 2025
Registered company name: Elite Global Services
Registered address: Ladislava Vágnera 73/16, Benátky nad Jizerou
Jurisdiction: Czech Republic
Contact email: info@elite-global-service.com

 

1. Purpose and Scope

These Terms and Conditions (hereinafter, “Terms”) govern the contractual relationship between Elite Global Services s.r.o. (hereinafter, “the Company”, “we”, or “us”) and any individual or legal entity (hereinafter, “the Client”, “the Tenant”, or “the User”) who books, rents, or otherwise uses accommodation or related services provided by the Company within Europe.

By making a reservation, signing a lease agreement, or using any of our services, the Client acknowledges having read, understood, and accepted these Terms and Conditions in full.

 

2. Nature of Services

Elite Global Services provides temporary accommodation and property management services, including property leasing, administration, and maintenance across various European locations.
Depending on the specific case, the Company may act as property owner, manager, or intermediary.

 

3. Reservations and Contracts

3.1 A reservation is considered confirmed only after the initial payment or security deposit has been received and the contract has been duly signed.
3.2 The Company reserves the right to reject any booking request without obligation to provide a reason.
3.3 The Client must provide accurate and truthful information. Any falsification may result in immediate contract termination without refund.

 

4. Security Deposit

4.1 At the start of the contract, the Client shall pay a security deposit, the amount of which will depend on the rental duration and total rental fee.
4.2 The deposit serves to cover any damage, loss, unpaid fees, or contractual breaches.
4.3 The deposit will be refunded within 30 business days after the end of the rental period, provided that:

  • No damage to the property has occurred.

  • All payments are up to date.

  • The property is returned in the same condition as it was received.
    4.4 In case of damage or loss, Elite Global Services reserves the right to withhold part or all of the deposit to cover repair or replacement costs.

 

5. Tenant’s Responsibility

5.1 The Client is fully responsible for maintaining the property in good condition throughout the stay.
5.2 Any damage, breakage, or loss to the property, furniture, appliances, or installations shall be financially compensated by the Client.
5.3 The Client must immediately inform the Company of any damage or incident during the rental period.
5.4 The following are strictly prohibited:

  • Subletting the property without prior written consent.

  • Hosting more people than the number stated in the contract.

  • Engaging in illegal activities or violating local laws.

  • Possession, consumption, or storage of any illegal substances or drugs within the premises.

  • Organizing parties, loud gatherings, or social events.

  • Bringing or keeping animals/pets inside the accommodation.

  • Using the accommodation for any purpose other than professional or quiet residential use.
    5.5 The Client must respect and comply with all community and building rules applicable to the specific location of the property.
    5.6 Failure to comply with these rules may result in penalties, fines, or immediate termination of the contract, with no refund of rent or deposit.
    5.7 In cases of serious or repeated violations, Elite Global Services reserves the right to report the incident to the local authorities and deny any future rental requests from the Client.

 

6. Payments and Financial Terms

6.1 All payments must be made in the currency and form specified in the issued invoice or contract.
6.2 In the event of late payment, the Company may apply late interest charges in accordance with Czech law.
6.3 Failure to meet payment obligations may result in immediate contract termination without refund.

 

7. Cancellations and Refunds

7.1 Cancellation policies vary depending on the type of contract or rate applied and will be clearly stated in the booking confirmation.
7.2 If the Client cancels the reservation less than [number] days before the rental start date, no refund will be issued.
7.3 In case of cancellation by the Company (due to force majeure or justified cause), the Client will receive a full refund of payments made, without entitlement to additional compensation.

 

8. Maintenance and Repairs

8.1 The Company undertakes to maintain the property in proper working condition.
8.2 In case of breakdowns not attributable to the Client, the Company will arrange for repairs within a reasonable time frame.
8.3 Damages caused by the Client will be repaired by the Company at the Client’s expense, deducted from the deposit or invoiced additionally.

 

9. Use and Conduct Policy

9.1 All accommodation provided by Elite Global Services are intended strictly for professional or quiet residential use.
9.2 Tenants must respect the community rules, regulations, and building codes applicable to the specific location.
9.3 It is expressly forbidden to:

  • Hold parties, gatherings, or loud activities.

  • Disturb neighbors or create excessive noise.

  • Possess, use, or distribute illegal or controlled substances.

  • Bring animals or pets onto the property.

  • Engage in any unlawful, indecent, or disruptive behavior.
    9.4 Any violation of these rules may result in financial penalties, immediate eviction, or contract termination, as well as forfeiture of the security deposit.

 

10. Force Majeure

The Company shall not be liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, wars, strikes, government restrictions, or power outages.

 

11. Data Protection

Elite Global Services complies with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).
Personal data collected will only be used for contractual and administrative purposes and will not be shared with third parties without consent, except as required by law.

 

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Czech Republic.
Any dispute arising from or related to this agreement shall be submitted to the competent courts of Prague, Czech Republic, unless otherwise required by applicable law.

 

13. Acceptance

By using the services of Elite Global Services, the Client acknowledges and fully accepts these Terms and Conditions without reservation.
The Client confirms having read and understood all provisions before finalizing any reservation or contract.

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